Walkin for Unisys in Hyderabad for Tech. Support/Customer Support from 25th to 27th Feb 2010
Tags: Experienced, Fresher, Hyderabad, Technical Support
Walk-in Dates: 25th Feb, 26th Feb, 27th Feb.
Timings: 9.30AM to 4.00pm.
Venue Details:
Unisys India Pvt Ltd.,
7th Floor,
DLF Cybercity,
Gachibowli
Opposite to Gachibowli Stadium,
Hyderabad – 500019
Contact Person: Srikanth
Contact Number: 040 – 66241000.
Technical Support Representatives:
SSR2:
Job Description:
Key Qualifications:
• Experience 0 to 3 Years (Technical Support)
• Education PUC & Above
• Excellent verbal and written communication.
• Willingness and ability to work in shifts (24 x 7).
• Good Knowledge on Customer service
• Multitasking and coordination skills
• Team Player.
Core Competencies:
• Experience 0 to 3 Years (handling calls).
• Good in typing.
• Answers basic questions about installation, operation, configuration, customization, and usage of assigned products
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
• Escalates complex problems to the Remote Support Engineering staff or Field Engineering
• Typically provides technical support for internal and external customers
• Escalates complex problems to higher level of expertise within organization
• Responsible for providing the first-line of after-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees
• Willing to work in shifts
Customer Support Representatives – Semi Tech Voice Based.
Job Description:
- Customer Support (Voice based)
- Semi Technical Process.
• Experience 0 to 3 Years (handling inbound/Outbound calls).
• Graduate and Under Graduate freshers would also do.
• Willing to work in shifts (24/7 Shifts)
Skills Required:
Excellent Communication skills
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