Job Description

Handle Support for all our products through Email Support & Tele Support.
Involves handling Inbound calls/Outbound calls
Independently understand the product and arrive at solutions for the issues.
Involves working in US time zone

Desired Candidate Profile

Min Education Qualification: Any Graduate

Experience: 3 years to 6 years ( Freshers need not apply!)

Building a rapport with customers.
Age criteria: Restricted up to 40 years.
Candidates with relevant experience in a voice based
Involves working in Night shift.
Excellent Communication Skills.

Venue for the interview

ProdEx Technologies
No: 45, Dr RadhaKrishnan Salai,
Laxmi Towers, 1st Floor,
Mylapore, (Opp. Shri Krishna Sweets)
Chennai - 600 004

Contact number    : 044-28113640/41, 23454930

To know more about our company log on to www.egrabber.com

Job Description

Mastery skill level in MS Office, Windows OS, Internet explorer and Lotus Notes / Outlook
Good understanding of Ticketing and Remote connect tools and awareness of PC Hardware Environment, Printers and UNIX
Pleasant, professional and courteous personality with excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Ability to work effectively as a team member and to handle continuous calls
Able to categorize an incident correctly for call tracking and logging purposes 

Desired Profile  Skill: US IT Helpdesk Professionals

Designation: Associates/Sr Associates

Qualification: Full time Graduate with minimum 50% marks

Experience: 6months -3 years (Experience in voice-based technical support environment)

People who meet the above criteria –direct walk in from 10.00am to 1.00pm on Saturday ( 27.12.08) and from Monday 29.12.08 to Friday 2.01.09 (except Thursday 1.01.09)

What should you bring when you visit our campus?

One copy of your detailed updated resume
One passport size photograph
Photocopies of marks card, degree certificate, salary slip,
experience certificate / relieving letters from previous employers
Venue

Location: iGATE Global Solution Ltd.
133A, Sector 2, Noida
Landmark: Fire station of Sector 2

- This position is for Initially 6 - 8 months contract and later on will be made as permanent.

- Need to be a graduate with minimum 6months experience in Call Centre.

- Excellent written and oral communication skills.

- Should be able to converse and understand in US, UK & Aus Accent

- Basic understanding of the E2E Business Process

- Basic knowledge of the systems and procedures

- Basic communication etiquettes

- Speaking fluently in neutral accent

- Ability to handle fluctuating work loads

- Flexible working in shift

- Qualifications-Any Degree

- Location - Hyderabad

- Experience -6 months to 3 yrs

- Pl send the CVs to saravanakumarang@hlc.in

- Contact- 9884008910

↑ Grab this Headline Animator

Need to be a graduate with minimum 6months experience in Call Centre.

-  Excellent written and oral communication skills.

-  Should be able to converse and understand in US, UK & Aus Accent

-  Basic understanding of the E2E Business Process

-  Basic knowledge of the systems and procedures

-  Basic communication etiquettes

-  Speaking fluently in neutral accent

-  Ability to handle fluctuating work loads

-  Flexible working in shift

Qualifications Any Degree

Location Hyderabad

Experience 6 months to 3 yrs

Pl send the CVs to saravanakumarang@hlc.in

Location Hyderabad / Secunderabad

Contact saravanakumaran
HCL Technologies Limited

Telephone 9884008910
Website http://www.hcltech.com

Graduates (Experienced/Fresher’s) Walk-in at TCS BPO Velachery for a

 Challenging career

Basic Requirements:

Minimum 15yrs of academic qualification  
0.6 to 4 yrs professional experience
Experience in Voice /Customer service
Willingness to work in Night  shifts.

Interested candidates  can Walk-In with a hard copy of your CV, copy of last 2 months pay slips (applicable only for experienced professionals) & Relieving letter from Previous company(Mandatory)  and one passport size photograph (Mandatory).

Please mark as Web-site your resume in the reference column(Mandatory)
Work Location: Chennai
Venue:
TATA Consultancy Services,

165/1A, Velachery to Taramani 100 feet road,

Velachery,

Chennai  600 042.

(Landmark: Vijaya Nagar Bus Stop)
Day:  Wednesday 

Date :  24.12.08

 
Registration Time:
11.00 AM to1.00 PM
Contact Person: Manjula (BPO Talent Acquisition Group, Chennai)
Note:

BE/B.Tech/MCA need not apply

Should have 15 years of Regular Education

Break in career and education for more then 2 years is not eligible

Candidates who have attended the selection process in the last 6 months (either selected-not-joined or rejected) will not be eligible.
*** The entire selection process to complete (till the offer letter release stage for those selected) requires you to appropriately block your day, request all to plan your schedule.

Skill: BPO/Call Centre/Help desk employees with technical voice-based support can walk-in to get into Cognizant’s IT world

Exp: 2+ years

Academics: Any Graduate with regular full time degree -60% Min

Eligibility: As per the years of experience given in the above column
• Ability to work independently and in a team
• Good verbal and written communication skills
• Should be willing to relocate to domestic/onsite locations/willing to work in shifts

Date: Saturday, 27th Dec 2008
Time: 9.00 AM to 3.00 PM
Contact Person: Ashok Ranjith R
Job Location: Coimbatore/Chennai/Bangalore

Compensation: Salary is not a constraint for the right candidate. Cognizant provides the best salary package in the industry.

Email ID: itiscareers.cbe@cognizant.com

Interview venue:
Cognizant Technology Solutions,
Texcity, Manchester Square, 3rd Floor
14, Puliyakulam Road,
Coimbatore: 641037
Landmark: Near Lakshmi Mills Signal & Opp to Kidney Center